we broke the mount on one of our polar cs200cad and took it back to DEAR LBS and they replaced it no problem. they just gave us one out of another box and THEY sent in the bad one to polar. no time lost at all. they even set up my polar that i hadnt bought from them, so when it came time to get one for DH i definitely got it from them. is it ok to plug a local bike shop on this forum?