Quote Originally Posted by CA_in_NC View Post
I emailed on Friday (since they hadn't sent the promised tracking info), and still haven't gotten a response.
So...the latest....

DH called today to find out where the crank and seatpost are. They had completely *forgotten* about it. They overnighted the crank to me today (and upgraded to a nicer crank since they didn't have what I wanted in stock) and I'm supposed to work with my travel consultant to figure out which set back they should order *since they don't have any in stock.* Nevermind the fact that they were supposed to have shipped one over a week ago.

Oh yeah, and they had *forgotten* that the bike shop was supposed to re-route all the cables (and apparently that they told me to wait on having it done).

UGH!!!!! Yes, it's about time to pack them back up (good thing they got DH on the phone - I would have told them not to bother sending the crank...)

Carrie Anne