Ugh. What is it with bicycle related mail order? (Other than TE, of course, never had any problems here.) My husband tried twice to have a set of track wheels shipped, and the company kept shipping them to a blank address, and after the second try they stopped responding to e-mail.

I did finally get my problem with GearLink resolved -- they shipped my stem to the wrong address but were only going to refund my shipping charges, not the price of the stem. Yesterday they told me that they could not refund me until I sent back the stem, and I flipped out and sent them an e-mail with MANY CAPITAL LETTERS and they refunded me this afternoon.

Usually I try not to get mad with companies, but sometimes it does help.