Steep and Cheap - Beware

[emily_in_nc]

I've been ordering from backcountry.com (which runs SAC) for years and have never had a problem with their customer service. My suggestion would be to call their customer service ((800)409-4502) directly.

Thanks vinyl - when I have a chance to get all the information together yet again, I think I'll do that. Certainly worth a try, altho they may tell me I have to deal with SAC directly. I think it says something about SAC that they do not include any contact phone number on their customer service site - only an email form, that apparently goes right into /dev/null.



Emily