My lbs is just great. For 7 years they have been helpful, prompt and informative. Plus they keep track of my epic rides and always want to see some pictures and hear some stories. They all know me by sight and by voice on the phone. They lived with me dithering and lusting for 5 years as I saved for custom Madone. They celebrated with me when she was delivered and fitted. Today to top it all off, after doing a standard tune up and a chain replacement they sent her home thoroughly cleaned , lubed and an agreed upon new chain that is gold but also blinged out with red and orange caps on all the wire ends in addition to matching red air valve caps. The head wrench commented that " such a nice bike deserved to be fancied up a bit."
what a crew!
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04-21-2014, 04:47 PM #1
Amazon biker
- Join Date
- May 2007
- Location
- Katy, Texas
- Posts
- 1,811
I love my bike store and the wrenches there!
marni
Katy, Texas
Trek Madone 6.5- "Red"
Trek Pilot 5.2- " Bebe"
"easily outrun by a chihuahua."
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04-21-2014, 04:55 PM #2
Registered User
- Join Date
- May 2013
- Location
- california
- Posts
- 1,232
perhaps they are just mirroring your wonderful attitude
....how nice to have someone do something unexpected....sounds like a great touch to both cable ends and values!!!!
‘The negative feelings we all have can be addictive…just as the positive…it’s up to
us to decide which ones we want to choose and feed”… Pema Chodron
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04-21-2014, 05:14 PM #3
Registered User
- Join Date
- May 2010
- Location
- South Central Indiana
- Posts
- 624
That's awesome
***proud Hoosier, statistics nerd, and mom to a headstrong toddler***
****one car family and loving it!****
Owned by:
Le Monstre Vert - 2013 Surly Cross-check
Chessie, Scottish Terrier
Bonzai, Catahoula Leopard Dog
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04-21-2014, 05:59 PM #4
Registered User
- Join Date
- Jul 2005
- Location
- Illinois
- Posts
- 3,853
Sounds like a wonderful place. I've always thought bike shops should have a place to hang out, some comfy chairs or something... Bet the hang-ees would buy a bunch of stuff too.
Electra Townie 7D
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04-22-2014, 06:53 AM #5
Registered User
- Join Date
- Sep 2009
- Location
- Tucson, AZ
- Posts
- 1,973
Great story. Thanks for sharing.
2016 Specialized Ruby Comp disc - Ruby Expert ti 155
2010 Surly Long Haul Trucker - Jett 143
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