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  1. #1
    Join Date
    Oct 2005
    Location
    Shelbyville, KY
    Posts
    1,472

    Where Oh Where Might My New Orbea Be?

    A month ago DH placed an order for a 2010 Orbea Diva (pink) for me for my wedding gift. The shop owner told us it would be 2 weeks. Well two weeks have come and gone and my much anticipated Diva is nowhere to be seen. I've been in constant contact with the shop owner (I'm sure he is sick of my emails and phone calls) regarding the arrival of my new bike. Today I was informed that the pink Divas have been on back order since January! What is up with that? The distribution center could not give them any idea when the pink bikes would be available. Anyone out there have any inside information on what the problem is and why there is just an extensive backup? Needless to say DH and I are a tad bit frustrated.

    Of course I was told today if I would switch to a blue Diva I could have it by next week but I don't like the blue, I really have my heart set on the pink but don't want to wait six months for my bike to arrive. What to do, what to do?
    Marcie

  2. #2
    Join Date
    Oct 2007
    Location
    Indianapolis, IN
    Posts
    1,033
    I can say don't go kill the poor bike shop peeps just yet, it usually is out of their hands. Me and my BF had an issue like that when ordering his carbon Eddy Merkx. I actually called the importer trying to get it faster to no avail, so at that point I knew the shop wasn't just jerkin' us around. Hope they get your bike soon! Can't wait to see pics

  3. #3
    Join Date
    Sep 2001
    Location
    Lakewood, Co
    Posts
    1,061
    The year I ordered my Serotta it was early April. Delivery date was late May. The date was reasonable since it was custom. Memorial day came and went, then June, 4th of July, no bike.

    The first excuse was the shortage of carbon, then the factory was having problems with the paint drying to their satisifaction.

    The bike arrived mid July. While the wait was frustrating it was definitely worth it.

  4. #4
    Join Date
    Aug 2005
    Location
    Perth, Western Australia
    Posts
    5,316

    similar

    Makbike-sounds very similar to my Titus...

  5. #5
    Join Date
    Apr 2006
    Location
    where the wind comes sweeping down the plain
    Posts
    5,251
    Hmmm... I'm noticing a trend here.
    My Cervelo was held up for 3 months (supposed to be a 2 week delivery).
    My friend just bought a custom Trek in Nov. and it should have been in by Christmas. She got it last week.

    Do any bike manufacturers actually deliver on time?


    Sorry the bike isn't here, yet. Although it's EXTREMELY frustrating (to say the *least*), I'm sure your LBS is probably equally frustrated.

    Hang in there- it will be worth the wait.
    Check out my running blog: www.turtlepacing.blogspot.com

    Cervelo P2C (tri bike)
    Bianchi Eros (commuter/touring road bike)

    1983 Motobecane mixte (commuter/errand bike)
    Cannondale F5 mountain bike

  6. #6
    Join Date
    Feb 2009
    Location
    Boulder
    Posts
    589
    Mine actually came in EARLY! Which of course means it showed up and was built before I was capable of paying for it!! o_0

    Of course had I ordered it a week later and missed that particular frame it probably would have been a disaster trying to find one, get it shipped, through customs, etc, etc.

    Now I'm waiting on a full custom bike. I think I'm 3 or 4 weeks in and don't have a price quote yet....grrrr. Of course the bike shop is just about as annoyed as I am so I'm trying to be patient with them (because they are wonderful).

  7. #7
    Join Date
    Jul 2008
    Location
    Sierra Foothills, CA
    Posts
    26
    The wait is worth it. I love my pistachio (grasshopper green) Diva. Two years ago for my 50th birthday I decided I was going to go for the Diva after riding my husband's Orca for a year and the shop said 2 weeks, but ended up being 2 months. I e-mailed the distributor from the web site to check on the shop. I wanted the blue, but then they said it was on backorder so pink or green and I got the green. I like this year's pink scheme with the white.
    Two years later and my DH and I have made a small investment in a new local bike shop. They started carrying Orbeas and to my surprise, he gets them in within a week. In fact, the owner's fiance got a pink one just about a month ago, her first road bike. It's the next size up though. A lot more Divas at our Zin Spin Century a couple of weeks ago. Whatever the color, it's a comfortable, fast ride. Enjoy!

 

 

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