Is this really how it is?
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DH got his FS Specialized Stumpjumper in mid-July. Yesterday he took it in for his first tune up and was told:
- They need to warranty the fork. No biggie but it will take a month of no bike. However this is a plus because this winter he wants to road race so spending time off the dirt won't hurt and winters here can be rainy.
- Rear deraileur hanger was bent, could be adjusted but probably will need to be replaced. No biggie I know those do that pretty easy.
- Chain was toast, needed to be replaced. Huh? After 300 miles when he lubes it with Rock n' Roll everytime? Luckily they warranteed that so it was free.
- The rear wheel is bent and will need to be replaced at our expense in the future. It is rideable but when it will totally be messed up in unknown.
I was absolutely floored about the wheel. This is a $2500 bike so I would assume good wheels as well. DH told me "That is just mountain biking, the bikes get beat up and need repair. It is just bad luck on the wheel." What the heck? I mean I figured when we spent a great deal of money on this bike it would be better than his old $700 hardtail that was constantly needing something. He doesn't ride stupid when I am along, looks like he is doing what every other competant mountain biker I see is doing. How is it really that rough on the wheel? He said he probably bent it on a rock but really? I am still floored that this is not more shocking to him. Is this really how it is?
I get chains, deraileur hangers but wheels? I am still annoyed about this as you can tell.
Amanda
2011 Specialized Epic Comp 29er | Specialized Phenom | "Marie Laveau"
2007 Cannondale Synapse Carbon Road | Selle Italia Lady Gel Flow | "Miranda"
You don't have to be great to get started, but you do have to get started to be great. -Lee J. Colan