Agree - I wouldn't want to *narrow* things to only women... the idea is that you're *expanding* the market to reach the people that the regular LBS isn't going to reach.
Trying to think like a marketer here: you want people to think they will be the special, individual customer and whatever their "special" situation - you will work with them.
To me, what's going to bring me back to a shop is listening to what I want and not filtering that through "this is how *I* define cycling." Don't inform me that I will want a road bike in six months so I might as well get one now; perhaps suggest that I try one, perhaps mention that this is what happens to many people... but if I want a hybrid, don't keep telling me I don't (especially if you haven't even asked me where I'm planning to ride!).
A bike shop simply can't compete with Wally World price wise so you have to offer something they can't.