I think calling a live person is sort of out of fashion for a lot of people today. I am not defending the OP's comment, but I can see how someone might say that.
No one is too busy to make a phone call, in my opinion. And, I don't like Title 9, either. Well, I like what's in their catalogue, but nothing, I mean nothing, fits me. I sent them several e mails about carrying x-smalls or petites and they told me that basically, the sizes they carry are what sells. Quite a few years ago, when I was still buying their stuff, I went to Boulder on a vacation and went to their store. They were snobby and didn't help me at all.
Athleta, on the other hand, I love. They carry almost everything in petites and talls and they even have xx-small regular sizes. I could buy everything in that catalogue.



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