refund - mondonico bike frame

[mimitabby]

well, guys, the $$$ (or at least most of it) has been returned to my visa account.
Smart cycles run by Alex is a basically honest shop, with some fundamental short comings. It appears that things are not written down. If you do not write things down, people tend to forget stuff. And make mistakes. And customers (Like me!) get very anxious and become irritating because we keep asking questions because things were never written down in the first place.

I only ever dealt with the one guy, (so he can't blame it on his underlings)
in fact, he blames it on me, choosing instead to rewrite history.

so I just wanted you all to know that minus shipping (which he said he'd pay) and minus 10% restocking fee on the frame AND the paint, I have gotten my money back.