well..... i do still shop at performance... my purse rules that when i can price match and get discounts and they really do have the best, no-hassle return policy no matter how long you've had the item...

HOWEVER..... i don't think i'd ever get a bike from them unless it was in stock... on the floor and i wanted it (doubtful now that they've taken specialized and giant out of the equation)...

when i was getting my first bike.... i had it down to a giant or the dolce... i was leaning toward the giant.... so we went into performance and wanted to make sure the bike actually fit me.... they told us that they wouldn't fit it to me until we bought it! hubby was like "but we don't want to buy it if it doesn't fit her!" that ticked hubby off.... and we walked out... and i got my second choice (which i ended up be very happy with)... the dolce!

so like... i think it was pam? said.... they are great if you know what you want and don't need any technical help... but steer clear if you need ANY kind of assistance whatsoever!)

(my experience was in the fountain valley old performance that has since closed since it's neighbor supergo became performance)