I've decided...

[Tiffanie]

Oh, and that should be a frustrated sigh, not a happy sigh.

[Brandy]

I'm with you...but I like their prices on most stuff! Luckily the few times I've really needed help, Carl (the bike mechanic) has been around to save me. Just look for the bald guy with braces!

[Kalidurga]

And I thought it was just the Performance Bike in my area that sucked... They have decent sales, but even then they don't have what I want half the time. The local Performance recently had a "tent sale". I pulled up to find a little canopy erected over two spaces in the parking lot, with about 15 bikes under it. Not what I had expected!

[dachshund]

Ditto on ours over here. I went once, that was enough. The "changing room" was a cloth tube structure out on the floor. There are a lot of better stores in the area, thankfully.

[Lenusik]

We ar on the same page. I have one of those just a block away from my house. It used to be called "supergo" until they changes thier name to "performance". I gave them a nick name of "Supercrap" that will stick with them for good.

[mimitabby]

a coworker bought a very fancy bike from Performance bike this spring.
he noticed quickly that the bike was crooked. When he took his hands off the handlebars, it veered to the right. So he took it back. At Performance, they scratched their heads and said "hey, it looks all right to me"
he continued to ride it; and frustrated took it to another shop after getting rebutted a second time by Perf.
Second bike shop owned the jig you need to measure this problem and said "yup, it's crooked" that was early June. Performance didn't have this jig.
So Performance does the good thing and agrees to replace the bike which is not in stock of course. A week goes by and nothing. He calls in. Someone is on vacation, so they didn't order the bike. 2 more weeks go by, he calls in, someone at the plant was on vacation so there is another delay. It was shipped on June 20th... no bike, no bike. No, sorry, they don't have a tracking number.. Coworker calls these yokels and suggests they GET a shipping number ..shipping number located but bike was lost in shipment and is now found... due to arrive
Thursday. Half the entire season is over and he doesn't have bike!!!

[bcipam]

Tiff: You will learn that Performance is not a shop for the uninformed. If you know what you need and they have a good price, good go there, otherwise no reason to darken their doors. Not certain which Performance you went to - I'm assuming Huntington Beach. Try Discovery Cycle next door. They don't have all that much either but the Staff is friendly. Also have you been to King's Cycle in Seal Beach?

Performance is basically a big (in fact the biggest) catalog store. Employees are very low paid and not particularly knowlegeable. For me - its a place to find deals on tires, clothing and gear. There are lots of nice little bike stores out there I rather give my money to.

[mimitabby]

a coworker bought a very fancy bike from Performance bike this spring.
he noticed quickly that the bike was crooked. When he took his hands off the handlebars, it veered to the right. So he took it back. At Performance, they scratched their heads and said "hey, it looks all right to me"
he continued to ride it; and frustrated took it to another shop after getting rebutted a second time by Perf.
Second bike shop owned the jig you need to measure this problem and said "yup, it's crooked" that was early June. Performance didn't have this jig.
So Performance does the good thing and agrees to replace the bike which is not in stock of course. A week goes by and nothing. He calls in. Someone is on vacation, so they didn't order the bike. 2 more weeks go by, he calls in, someone at the plant was on vacation so there is another delay. It was shipped on June 20th... no bike, no bike. No, sorry, they don't have a tracking number.. Coworker calls these yokels and suggests they GET a shipping number ..shipping number located but bike was lost in shipment and is now found... due to arrive
Thursday. Half the entire season is over and he doesn't have bike!!!

update: The new bike came in last night. It was the WRONG SIZE!!!!!