I spent my first year riding on a bike that was too big for me. I went into the LBS, the college kid who helped me had me stand over a bike and then I took it for a spin. He adjusted the seat and said "it looks good!" and, not knowing any better, I believed him. It was a Fuji Roubaix in a 49cm. I just traded in it on a 44cm Specialized Dolce Comp and I love it so far (I've only done about 4 rides on it). I ended up getting it at the same shop I got my first bike, but after 3 fit-related visits on the Fuji, one of the fit specialists basically admitted that they shouldn't have sold it to me as it is clearly not the right size. He did what he could to make it comfortable, but now that I've ridden the right sized bike for a bit, it's amazing to me that I didn't hurt myself on the bigger one!

It just astounds me that I can continue to have so many different types of experiences at the same LBS based solely on who helps me. After 7 years in retail management, I can say that I'd have made some major staffing adjustments if that were happening in my shop! Anyway, my point is...if you don't feel good about the help you are getting, you may find that the person you need is actually in the same shop!