Hi -
I was just looking at the specs for the Veloce on the Bianchi website, and I also looked at the specs for the Eros.
I might be reading the specs wrong, but it seems to say that the Eros has the same frame as the Veloce. Or, I could be misunderstanding, maybe what they mean is that the Eros is made from the same frame materials as the Veloce. The Eros comes with a triple.
Here are the specs for the Veloce.
http://www.bianchiusa.com/06_veloce.html
And here is the Eros. (available in celeste)
http://www.bianchiusa.com/06_eros.html
And, while you're at it, look at the Eros Donna, which being the Women's Specific design (WSD) version comes with narrower handlebars and a shorter stem, and might be better with respect to the shoulder issues you noticed.
http://www.bianchiusa.com/06_eros_donna.html
Maybe the shop has an Eros and an Eros Donna you could test-ride? I would think other local shops have them if the one you're talking to doesn't.
Also, you could always ask the shop if they could install a triple crank on the Veloce. It might cost you more though. And if they sneer, they don't deserve your business !
Good luck!![]()