I contacted Irish cycling Safaris about 2 yrs ago or so regarding their tours. We ended up not going as we wanted a fully supported ride (with guide etc.) but I have to say they were the nicest people. They provided me with tons of info, info about the different locales in Ireland, and just genuinely sweet, friendly people. Of course, I love the Irish -- I find them great. We did most of our conversing on email, a little by phone.