Quote Originally Posted by barrb46

I trust this bike shop 100% and was having some shifting problems, so I feel they were not "taking me for a ride".

Barb

AWM is dealing with a different issue here.

AWM's bike shop put on a cassette with a smaller number of teeth, which would make it more difficult for her climb hills. They changed the cassette to a different (smaller) size without telling her.

That was unacceptable behavior on the part of that bike shop.

- Jo.