my lbs went out of business a few years ago. I worked there part-time. I have found another lbs that I am very happy with: The Hub in Providence, RI. really good guys--they knew the owner of my old lbs, they are fair, honest and reasonable. If they don't have it, they will order it for me.

I also frequent Laughing Dog in Amherst, Mass. when I am at school, another good lbs. Have gone there for mechanical stuff when I can't get back to Providence. Actually, the owner of the Hub knows the owner of Laughing Dog...I didn't know this until recently!

I am pretty loyal but have shopped on-line at TE or Wallingford Bikes (referred by an LBS) when I wanted to try a Brooks Saddle b/c of their 6 mos. guarantee. So, some on-line shops are like an lbs for me.