Dear So and So

[Trek420]

Dear Customers,

A quick poll on a customer service forum I'm on says that our major pet peeve is the use of "you people", We find that any conversation starting with that is bound to go south. Corporations are NOT people, I'm people most specifically a people who can and will help you if you let me. But that's not my pet peeve. Mine is spelling.

News flash: I can spell. So if your name is Quigless Wbbbly, say it! I see your name on the account or will when I pull it up. But when you say "My name is Q as in quintessential, U as in undulate, I as in ....." I can see the letters. And if you, like me, have an unusual ethnic name you are used to people mispronouncing it. So give me a break, say it. Otherwise I have to go through the dance of "Do I have this right? Can I call you Quig? Do you prefer Ms Wbbbly?" Believe it or not I can be put on a PIP (personal development plan or the precursor to being fired) for opting out and just using Sir or M'Am. And I'm just trying to keep my nose clean and stay employed for 41 more days till I can start just using up all my vacation before I scram.