I'm sorry that happened SkyKing.
I'm pretty brutal on email and voicemail deletes/hang-ups. For the latter, as soon as someone talks about a commercial deal or survey that I know doesn't sound right, I hang up. For those who want to reach us and who we know personally face to face, they can. I'm actually quite abrupt. There's no point being civil and giving the other person "a chance", when the caller has only 1 financial illegal goal in mind.
Note: One of the things as professional librarian for many years before I switched career paths, is teaching people about computer information literacy and knowing how to assess information sources based on priority criteria. It's obvious now with "fake news" real or claimed.
It's even more bewildering when some people can't believe true govn't sources...that it is this organization who will mostly try to give you the latest/accurate/helpful information about a govn't program, service and govn't employee has no right/interest in "ripping" you off financially at all.



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