I've decided to not order a bed online. I've too many broken bits, and no one to help, to wrestle a "bed in a bag" around and then figure out/find some way to deal with the old one. I tried out a couple Tempurpedics and other beds today. I will keep researching locally owned firms with good reputations (and free delivery/disposal) until my settlement arrives. Pity I can't pay what I did 14 years ago I DID find one today one which all of my broken bits immediately stopped hurting as soon as I lay on it, but we will see how things go.