Dear bike shop guys,

Thanks for organizing the replacement frame and wheels after the bike rack failure disaster, and for fixing the brakes (even though it took 3 trips) and continuing to try to fix that annoying tap tap tap-tap....tap....tap-tap...on the new bike. It apparently wasn't (just) the saddle but I'm really glad you swapped it out anyway and didn't charge me because I really prefer that slight extra comfort with the Oura instead of the Ruby saddle. But after 6 trips to the shop since the end of March, I really hope I don't have to see you quite so often for a while.