Wow. Sorry to read this. I know it is a bad thing. But hey...nobody died and material can always be replaced at some point. I know it's maddening/frustrating but I could not and would not start a "fight" or never-ending argument for this. Just take this as a learning experience. Either check 3 times the rack to see if locked, or keep it safely IN the car. hihi

Good luck with the 3rd Ruby and hoping many miles on that newest ones.