NY, that does not sound right. Do you have a management company running your condo association, or is it done by the people who live there? The place where we are moving switched to a management company, right before we bought, and I am glad. If your association contracted for plowing/shoveling services, then it should be done! I understand that a storm of that magnitude has extenuating circumstances, like we had last year, but it sounds like they did nothing.