Dear Volkswagon:

You suck. Your customers are tired of being patient. I tried to trade my 2011 diesel Jetta yesterday (since I had wanted to trade it since before your little indiscretion became public for reasons like - repair cost). We have one income and a boatload of med school loans coming in. The fact that this car basically can't be traded because you cheated is infuriating. It's insulting that you are now considering offering 1200 in gift cards, most of which can't be spent anywhere but VW for your overpriced service. We found the very rare perfect used Subie yesterday. Now I have to decide whether to take a 5k bath on this car, own 2 cars, or let a car that I won't easily find again go. You are leaving me no choice but to dust off my law degree and use it.