Quote Originally Posted by Trek420 View Post

We got part of the down payment from my now late Mom. And the worst thing was they were rude to her and me. The incompetent office manager who kept losing paperwork tried to finagle my bank and my mom's bank into releasing account information to her. She tried to call both our banks and gain info about both accounts by posing on the phone as me and as my mom.

This was a point I told realtor, mortgage broker we're about to cancel the deal and file identity theft charges on the mortgage broker. You.do.not.try.to.gain.access.to.someone's.account. You do NOT do this to my mom


If you are in the Seattle region ask me who NOT to use for your mortgage needs.
Did you file charges, or at least make a formal complaint? The other stuff sounds like sheer incompetence, but this seems much more serious. Did your mother's bank refuse to release the info? I think I would be livid.