I've not had to return anything so I can't speak on how easy returns are. It is probably slower than Zappos, just like the shipping is. Can't beat the prices though - and I do think that at least some of their styles are from the previous year and/or about to be discontinued. I don't KNOW this for sure, but it would explain their prices. BTW, it looks to me that Zappos has really increased their pricing over time as they've become more popular. I could be mistaken so don't quote me
With my foot surgery and arthritis in a toe joint or two, I don't have a lot of options in shoe styles. Generally speaking, the pretty/really good looking shoes don't provide me the support I need and cause me pain. That being said, I've been fortunate to find Clarks that fit my needs, they look decent, and they last me forever. I am hard on shoes so that says something.





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