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  1. #1
    Join Date
    Nov 2002
    Location
    the dry side
    Posts
    4,365
    I did hear that REI is getting stricter on returns,
    ...considering that some people have abused the heck out of the program, I am not surprised. However, as a repair facility, I see real inconsistencies in what they will or will not take back under warranty. I've even sat down the manager and asked them to explain why item A gets warrantied and item B doesn't, and I can't get a straight answer.
    2015 Liv Intrigue 2
    Pro Mongoose Titanium Singlespeed
    2012 Trek Madone 4.6 Compact SRAM

  2. #2
    Join Date
    Feb 2005
    Location
    Concord, MA
    Posts
    13,394
    Well, I was happy they took back the x country ski boots that ripped my feet to shreds!
    I've never been successful finding clothing there. Everything is just too big. But, we've bought camping equipment and things like Camelbaks there, as well as our skis.
    2015 Trek Silque SSL
    Specialized Oura

    2011 Guru Praemio
    Specialized Oura
    2017 Specialized Ariel Sport

  3. #3
    Join Date
    Nov 2002
    Location
    the dry side
    Posts
    4,365
    I wouldn't qualify that as abuse. It's the folks that do the whole PCT and then take their tent back saying "it didn't hold up" or similar. Years of use (not abuse) and then a return... that's what ruins it for legitimate returns.
    2015 Liv Intrigue 2
    Pro Mongoose Titanium Singlespeed
    2012 Trek Madone 4.6 Compact SRAM

  4. #4
    Join Date
    Jul 2003
    Location
    Traveling Nomad
    Posts
    6,763
    Quote Originally Posted by Crankin View Post
    Well, I was happy they took back the x country ski boots that ripped my feet to shreds!
    I've never been successful finding clothing there. Everything is just too big. But, we've bought camping equipment and things like Camelbaks there, as well as our skis.
    They've gotten better about carrying smaller sizes in the past few years, Crankin. I've got quite a lot of REI clothes, and I think we're about the same size. I've gotten several tops in XS, and the zip-off pants I recently bought were a 2P. They also had 0P, which I now realize I should have gotten. The 2's were a bit loose when I got 'em, but I figured the 0's would be too small so never even tried them on. I've lost a few lbs. since, and now the 2's are falling off me. They are also stretchy so the 0's probably would have been fine. Funny too, the old zip-off pants I have from them (at least 10 years old) are 4P. So there is is size inflation there like so many other places, but at least they carry smaller sizes now.
    Emily

    2011 Jamis Dakar XC "Toto" - Selle Italia Ldy Gel Flow
    2007 Trek Pilot 5.0 WSD "Gloria" - Selle Italia Diva Gel Flow
    2004 Bike Friday Petite Pocket Crusoe - Selle Italia Diva Gel Flow

  5. #5
    Join Date
    Mar 2013
    Location
    Medford, MA
    Posts
    47
    Quote Originally Posted by emily_in_nc View Post
    They've gotten better about carrying smaller sizes in the past few years, Crankin. I've got quite a lot of REI clothes, and I think we're about the same size. I've gotten several tops in XS, and the zip-off pants I recently bought were a 2P. They also had 0P, which I now realize I should have gotten. The 2's were a bit loose when I got 'em, but I figured the 0's would be too small so never even tried them on. I've lost a few lbs. since, and now the 2's are falling off me. They are also stretchy so the 0's probably would have been fine. Funny too, the old zip-off pants I have from them (at least 10 years old) are 4P. So there is is size inflation there like so many other places, but at least they carry smaller sizes now.
    And they're about the only outdoor retailer that carries larger women's sizes -- a lot of them don't have anything over 12 or 14.

  6. #6
    Join Date
    Feb 2005
    Location
    Concord, MA
    Posts
    13,394
    I did notice some xs sizes as I walked through, after I exchanged my hiking shoes last winter. I can wear a regular xs in some brands, but I really need a petite in most tops. Not to get off topic, but when size creep is affecting outdoor clothes, I just shake my head. I generally buy things like hiking pants from Athleta, because they have petite sizes.
    Both DH and I have been successful with Prana, Outdoor Research, and Zoic. DH is the male equivalent of a petite, and he has an even harder time. He's gone from a medium to a small in almost everything, and the thing is, he's kind of buff in the upper body, so it doesn't make sense. And a lot of the male outdoor stuff doesn't even come in size small.
    2015 Trek Silque SSL
    Specialized Oura

    2011 Guru Praemio
    Specialized Oura
    2017 Specialized Ariel Sport

  7. #7
    Join Date
    Jul 2003
    Location
    Traveling Nomad
    Posts
    6,763
    REI brand hiking pants come in Petite length. I love these that I got there last fall (these are the ones where the 2P is now a bit too large, though):

    http://www.rei.com/product/861674/re...-womens-petite

    Looks like they've changed the design a bit as last year's model had zip off's both at the shorts and capri length; this year's only the capri length. They are super comfy with just a little stretch, and the length is just right on me.
    Emily

    2011 Jamis Dakar XC "Toto" - Selle Italia Ldy Gel Flow
    2007 Trek Pilot 5.0 WSD "Gloria" - Selle Italia Diva Gel Flow
    2004 Bike Friday Petite Pocket Crusoe - Selle Italia Diva Gel Flow

 

 

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