
Originally Posted by
giftogab
One is not exclusive of the other. Calling them does not inform those potential purchasers.
Actually, when they get customer feedback about items running small or large relative to the size chart, they include that in the description to help customers choose the right size.
If there is a "church of TE," it's because their customer service is beyond excellent. I have worked in mail order for a long time and I have shopped via mail/internet since I was a teenager and they have far-and-away the best service of any company that I have ever worked with.
Call them.
- Gray 2010 carbon WSD road bike, Rivet Independence saddle
- Red hardtail 26" aluminum mountain bike, Bontrager Evoke WSD saddle
- Royal blue 2018 aluminum gravel bike, Rivet Pearl saddle
Gone but not forgotten:
- Silver 2003 aluminum road bike
- Two awesome worn out Juliana saddles