My new Trek 7.6 fx wsd . . . already problems

[kajero]

Brigada,

Can you explain a little bit more regarding the Tiagra vs the Deore? I would really like to tell the LBS something about that if what you say is true. I am so frustrated at this time. I paid a lot for that bike. I don't feel I should have to keep paying for "upgrades" if that is not what they really are. It seems every improvement is costing me something.

The problem is I can't push the left thumb shifter far enough back to change anything. I run out of "stretch" on my hand. They did try changing the position of the shifter several times but nothing worked. I don't have any problems with the right hand. I was pretty stupid on the test ride. The gears shift the opposite of the road bike. I couldn't figure out how to change from one sprocket to the other so I let the dealer do it. DUMB!

The shorter stem has already been done. He had to do that because of the reach. It was just too far for me. At least he didn't charge me for that.

Thanks

Kathy