Hey ladies, I am new to cycling, just got my first adult bike in May and I am loving it a lot!

When I decided to get a bike, I did a lot of research on brands, ect, but not so much on specific bike shops, the place I got my bike from was ok, (picked mainly due to being close to my house) and my bike is ok, but as I ride it further it is becoming more uncomfortable, and I feel like it is not the right size for me at all, and probably not the kind I should have gotten, it is a Giant Escape W, it was under $500, so I don’t really want to put a bunch of $$ into it, so I have just resigned myself to getting a new bike sooner rather than later. However, I would like some guidance as to what my expectations should be at a bike shop, I wouldn’t go to Target and expect Nordstrom service, but I feel like I have no clue what is considered the standard of service at a bike shop.

Specific Questions:
Is a fitting usually included, or just for bikes above a certain dollar amount?

What kind of service plan is customary?

Should I expect some guidance on what brands/models will be more comfortable/ suitable for my uses?

Thanks for reading my giant second post Please include anything else you think might be useful!