Yes, this is in the end why I went with the shop. They made sure everything, well, the saddle is properly adjusted. They provided outstanding service, plus, gave me $60 off the bike.
I feel great on regular flat road. I decided to take it uphill. this is where I felt like I am a hundred years old. I feel like that when I go that way with my BOB stroller too. It's a long street with a gradual hill.