Oh wow, that is seriously uncool.
I agree with smilingcat - if the bike was in the shop's possession for repairs, it's their responsibility and they really need to replace the saddle and seat post. Way not cool.
Sorry![]()
Oh wow, that is seriously uncool.
I agree with smilingcat - if the bike was in the shop's possession for repairs, it's their responsibility and they really need to replace the saddle and seat post. Way not cool.
Sorry![]()
"There are only two ways to live your life: You can live as if nothing is a miracle; you can live as if everything is a miracle" - Albert Einstein
2012 Cinelli Gazzetta della Strada
2011 Scott Contessa Speedster 15
1993 Cannondale H600
1970s Western Flyer Cruiser
one of my friends overheard a conversation in a workshop that the owner of the LBS was going to swap the cassettes from the customers bike to his bike coz it was better, the employee told him not too, i wonder how much of that went on.
Specialized Amira Pro/Specialized Oura
Specialized Enduro Mountain Bike
Giant TCR C1/Specialized Ruby (converted for time trials)
Giant Omnium Track Bike/Specialized Ruby
Pink Single Speed Bike
Avanti Mountain Bike (used to ride with my son on the back)
I'm so sorry about your seatpost and saddle. I would love to know more about how it happened and what they're doing about it.
As far as the cassette swapping: I'm sure a lot of it goes on in some shops. I have most of my work done at a very small LBS that is repair focused. I've worked hard to develop a relationship with the owner, and he's the one who does most of the work on my bikes. Because I know him, I would be shocked if something like that went on in his shop. The larger shops with higher mechanic turnover, sure. That said - the fact that the owner in this case would do that is doubly disturbing. My stuff is also not "fancy" by anyone's standards - so I don't think anyone would be all that interested in it, but still....
Most days in life don't stand out, But life's about those days that will...
All's well that ends well--it just took some angst to get there.
Shop agreed to replace my saddle--sort of, because that color B18 isn't made anymore.
I indulged my obsessive-compulsive side to keep looking for it (I still look for the sunglasses that I lost at CDG airport 2 years ago. I don't know why.)
I found my saddle- weirdly wrapped in a bag in the garage.
So I was thrilled and sent an embarrassed and apologetic note to my LBS guy.
I figured he might be justifiably furious for all the fuss, but he sent a wonderful, --erm-- 'colorful' response indicating his relief.
I'm gonna be baking them bunches of cookies, and I have in mind some gift cards for the kid who checked the bikes in who seemed to be our suspect.
So, cookies for them; humble pie for us; all is right with the world, AND BEST OF ALL WE DON'T HAVE TO FIND A NEW LBS!!!
(the seat post is still a mystery)
(I still think the Bike Fridays are cursed. We need to do some kind of ceremony.)
Last edited by malkin; 02-25-2013 at 07:11 PM. Reason: addition
Each day is a gift, that's why it is called the present.
Emily
2011 Jamis Dakar XC "Toto" - Selle Italia Ldy Gel Flow
2007 Trek Pilot 5.0 WSD "Gloria" - Selle Italia Diva Gel Flow
2004 Bike Friday Petite Pocket Crusoe - Selle Italia Diva Gel Flow
Oh, yah, there will be offerings of beer.
Brewer delivered the bikes in to the shop and I guess he didn't notice that there was no saddle on my bike. I can't imagine not noticing (especially since my saddle is the most beautiful part of the bike!)-- but whatever...(I'll worry more about his mind and the losing thereof later, right?) The shop should have made some kind of intake slip that recorded the state of the bikes--especially since with Bike Fridays it is tricky to unfold the bike with no saddle.
As far as the shop is concerned, I guess is better to have an embarrassed, absent minded and forgetful but loyal long-term customer than a dishonest employee.
Each day is a gift, that's why it is called the present.
That sounds like something I would do. Good thing you found it.
I bet the seatpost is somewhere.
'02 Eddy Merckx Fuga, Selle An Atomica
'85 Eddy Merckx Professional, Selle An Atomica
'10 Soma Double Cross DC, Selle An Atomica
Slacker on wheels.
I do know that parts do get swapped between bikes on the floor. One bike I purchased had a different (and brand) stem and a much better seat post on it than what was the standard.
I suspect however that the bike shop setup the bike for someone to try and then forgot to swap the parts back. I was happy to get the better seatpost however so I didn't compain.