My car is also 8 years old, and I've been shopping casually, just seeing what's out there for when the time comes. I've had Subarus, and have only had good experiences with the local dealer. Thanks to the internet, I've been researching everything - makes, models, trim lines, and of course, colors. I mentioned to the Subaru dealer that the internet must have really changed car shopping because the consumer comes in armed with all the information already, and the dealer doesn't necessarily have to start from scratch. I don't think I'd be too annoyed with the Honda dealer if he seemed sincere. There are so many models out there, I don't know how they can keep them straight. Of course, "I'm not sure" is a better answer than making something up, but maybe he just made a mistake? If you otherwise felt fine working with him I'd probably give him another chance.