Tis the Season for Package Theft

[Irulan]

I assume the customer notified their local police about the theft. They (or you) should also notify the Postal Inspection Service.

https://postalinspectors.uspis.gov/c...complaint.aspx

and what do you suppose they will do about it? One of my big issues with USPS is their lethargic and antiquated approach to everything

[ny biker]

Based on what it says on that page, they won't necessarily have jurisdiction to lead on an investigation, but they might be able to assist.

It's guaranteed that they do nothing if they don't know about it.