Quote Originally Posted by Irulan View Post
I ship LOTS with my business,upwards of 50 packages a month sometimes, and I use all the carriers. If you didn't insure it, it's your problem. That is what insurance is for, to cover losses and incidents during the shipping process. Sorry about that, but that is the reality of it.
Are you building that cost into your products or are you building that into your shipping costs? Are your items unique enough that you are competing on price with several other sellers?