Quote Originally Posted by jyyanks View Post
If all else is the same, I'm partial to Specialized. There are horror stories about Trek customer service on this forum and others while Specialized customer service seems to be good. This is all hearsay of course, from internet forums and not from personal experience, but something to consider. Also, I'm biased as I like the sleeker look of Specialized bikes.
I think Specialized bikes are kinda fugly with those arched top tubes (my hubby has a Roubaix and he even thinks it's kinda goofy lookin')...but I would buy a Spec. long before I would buy a Trek--and I grew up in WI--because of the stories I have read just in the past year or two. Trek seems a bit too big for their britches.