Quote Originally Posted by need_help View Post
The end of the story?

While there was no problem on the phone, once I got to the bike store, as the bike "was not in perfect shape", they won't take it back. They propose that I sell it myself and then they'll give me a deal on a smaller bike...
Oh, that is so much crap! Definitely contact Specialized. If you do have to sell it yourself I propose that you never give that shop another red dime! Unreal. I'm sorry you've had to deal with that.