It doesn't sound like cruelty; it sounds like NYC. When I first moved to lower Manhattan, which had few residential services at the time, I walked much farther than 15 minutes to the grocery store.
Though many stores have delivery nowadays, what you are describing isn't at all unusual for cities. Lots of kids do similar things.
I do wonder if the woman with the six kids takes them all along shopping -- with four in the bakfiets, where do the groceries go?




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