Me? I don't hate my Trek. I just hate the service at the concept store and Trek WI. To the OP, I have a lemon of a concept store. There are probably good ones out there. If you have a good LBS you should never need to go to Trek WI.
The bike is great. I think that fact got lost in all of the talk about the service. It weighs practically nothing. The acceleration is incredible. Overall handling is awesome. The carbon fiber is really nice - stiff enough for good energy transfer but not punishing.





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