Jo-

I'm glad to hear that your LBS is being supported by Specialized; that's always good news!

However, the problem that I had was a fact, not something based on emotion/interpertation... simply a bad response from the big "S". Had you been in my shop that week, you would have witnessed what happened and it was a HUGE issue with a shop sponsered rider! At any rate, I'm glad to hear that you feel things are different... always welcome news

Back to the point of this topic: enjoy riding Dogmama!