Quote Originally Posted by Mr. Bloom View Post
Dogmama, I'm still trying to sort this out.

I understand your gripe with the LBS. But why are you attributing responsibility for the scratched frame and crank issues to Trek? Who applied the rim tape? Is the LBS a company owned store or independently owned?
The LBS scratched it but they have basically abandoned any culpability. I contacted Trek because the store I purchased from is a Trek Concept Store - they sell only Trek bikes. Trek WI has assumed liability for Trek LBS. Rim tape was applied by Trek at the factory.

But frankly, I'm just really sick of the whole mess. As much as I believe Trek should pay for this, it has become a nightmare and sucking WAY too much energy. It's a beautiful bike & rides like a dream. I'm becoming more inclined to just pay for whatever Trek won't & move on.