Comcast here. I negotiated a super deal on the fast package and never went back. We has Qwest dsl for a long time. There was a three day outage that they kept saying was a problem on our end. Three modems later I gave up and called for a tech to come out a fix things: his comment was, " why, there is a neighborhood problem that should be fixed soon". Boy was I pissed. If they had just told me the truth about the problem, I wouldn't have been pulling my hair out trying to fix something that wasn't broken. I called Comcast ten minutes later. Now, they have us over a barrel with cost, but its much faster and more reliable by a long shot..