I use the Time Warner, but the internet only, and I did so in Cleveland as well. The only time I had a problem was when I was given the wrong modem in Cleveland, and I'd have outages periodically. A new modem fixed it. I used my own router for wireless internet until it died in March.



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Maybe I need to call & see if I can negotiate a lower price - but I doubt it. Maybe they'd prorate my bill for all of the times that my phone was out of service?
