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  1. #1
    Join Date
    Nov 2003
    Location
    Maine mountains
    Posts
    109
    Of course, that is true--no reply is a blot on customer service. I had not intended to sign up with them, but was asking more to hear about the experiences of anyone else. Iron Donkey was quick with a reply; I had contacted them as well. Thanks for the response, though.

  2. #2
    Join Date
    May 2006
    Location
    Ireland
    Posts
    13
    Excuse me for jumping in so very late to this thread, but I just wanted to put up a little defence for Irish Safaris. That's run by the shop that I bought my lovely commuter bike and they provided an excellent sales & after-sales service.
    Can I ask - did you just email them, and not phone? As someone who will always prefer to dash off an email, rather than pick up the phone, I am frequently disappointed in receiving replies till I make the call.
    Hope you have a wonderful time in Ireland, and if you have any questions for an Irish woman, I'll do my best to write back!

  3. #3
    Join Date
    May 2003
    Location
    Midwest US
    Posts
    201

    My 2 euro cents

    I contacted Irish cycling Safaris about 2 yrs ago or so regarding their tours. We ended up not going as we wanted a fully supported ride (with guide etc.) but I have to say they were the nicest people. They provided me with tons of info, info about the different locales in Ireland, and just genuinely sweet, friendly people. Of course, I love the Irish -- I find them great. We did most of our conversing on email, a little by phone.
    Ride like a girl.

    Renee

 

 

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