Quote Originally Posted by jyyanks View Post
Really poor customer service. If you're happy with the bike then fine, but quite frankly you should have reminded him that he did NOT do a fitting which is why you are unhappy. I feel like he got away with selling you a bike that doesn't fit and made it look like your fault. This is not a bike ship that you should worry about alienating as they didn't really do you any favors. If you are attached to the bike, I would keep it but I would NOT go back to that same shop again and would find another shop to do business with ASAP.
What she said. You were FAR too accommodating, given that you dropped a lot of money on a purchase from them and they didn't do their job properly.