No confidence in shop-am I overreacting?

[Dogmama]

I was wondering about this too. The best that I can figure is that the shop installed the plastic threaded cap that seats the non-drive crank arm on the spindle, but didn't tighten the pinch bolts that actually hold the crank arm to the spindle splines. I'm making the giant assumption that this is a Shimano external BB crankset or similar design, and not something else.

This sounds like what I have.

More gripes - I doubt that the "thorough inspection" was performed. My quick release skewers are in exactly the same position as when I took the bike in.

I'm wishing that my sport was running.