No confidence in shop-am I overreacting?

[ny biker]

I'm confused too. When I initially brought the bike in, that's what the guy told me. When I went back & asked pointedly about what happened, he danced around the cotter pin story. Talked about a compression something - I really don't know. I'm not a mechanic. It was obvious, though, that he was not being straightforward. I thought he was trying to avoid a potential lawsuit for negligence. Maybe he doesn't know what he's talking about. BTW, he is the "shop manager."

Regarding posting a review - as soon as I get my parts, Angie's list is getting an earful about this shop.

I think Trek needs to get an earful about this shop. If someone is injured due to their negligence, Trek will be named in the lawsuit, too.