I'm confused too. When I initially brought the bike in, that's what the guy told me. When I went back & asked pointedly about what happened, he danced around the cotter pin story. Talked about a compression something - I really don't know. I'm not a mechanic. It was obvious, though, that he was not being straightforward. I thought he was trying to avoid a potential lawsuit for negligence. Maybe he doesn't know what he's talking about. BTW, he is the "shop manager."Originally Posted by nuliajuk
Regarding posting a review - as soon as I get my parts, Angie's list is getting an earful about this shop.
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04-26-2012, 06:57 PM #1
Lookin' for tailwinds
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To train a dog, you must be more interesting than dirt.
Trek Project One
Trek FX 7.4 Hybrid
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04-26-2012, 07:18 PM #2
In-app purchases
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That had me scratching my head too. Cerclip maybe? Not that I've ever seen one of those on the crank side of a pedal spindle either...
Speed comes from what you put behind you. - Judi Ketteler
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04-26-2012, 08:01 PM #3
thickly settled
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I think Trek needs to get an earful about this shop. If someone is injured due to their negligence, Trek will be named in the lawsuit, too. Originally Posted by Dogmama
- Gray 2010 carbon WSD road bike, Rivet Independence saddle
- Red hardtail 26" aluminum mountain bike, Bontrager Evoke WSD saddle
- Royal blue 2018 aluminum gravel bike, Rivet Pearl saddle
Gone but not forgotten:
- Silver 2003 aluminum road bike
- Two awesome worn out Juliana saddles
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04-26-2012, 08:38 PM #4
Lookin' for tailwinds
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Somebody mentioned the fact that carbon fiber needs to be torqued correctly to avoid cracks. I'm concerned that there is more going on with this bike. So, I am going to have it checked out from wheel to wheel by another shop. I'm going to ask them to note everything they find. Then, you're right NY Biker, I'm going to Trek.
BTW, I read some recent Google reviews about this shop & apparently I'm not the only person they've danced around.To train a dog, you must be more interesting than dirt.
Trek Project One
Trek FX 7.4 Hybrid
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04-27-2012, 04:45 PM #5
Nuliajuk
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I suspect he doesn't know what he's talking about if he called it a "cotter pin". Originally Posted by Dogmama
This is what a cycling related cotter pin was (I'm old enough to remember tapping them out with a mallet to take my crankset off):
http://sheldonbrown.com/cotters.html
Don't get any more work done at this shop. Period. And by all means let Trek know about it.Queen of the sea beasts
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04-27-2012, 05:05 PM #6
Lookin' for tailwinds
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Contacting Trek
Going on their website, I kept seeing that email was requested as means to contact. Thought it would be a good idea since I would have record of contact. I sent them the chronology of the bike since I picked it up. Now thinking that I should call them also. I've had things just disappear into cyberspace too many times.
To train a dog, you must be more interesting than dirt.
Trek Project One
Trek FX 7.4 Hybrid
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