Quote Originally Posted by Dogmama View Post
DH and I have spent almost $10K at this shop in the past six months (he bought a bike too.) You'd think the owner would have called me by now with an apology & offer a free tune up or whatever. Nothing but crickets chirping. Unbelievable.
Need to add something - not that I expect or want free stuff. I just think it would be a good gesture on his part that would acknowledge the migraines I've had with his shop. But not even a phone call? He was in his office when I went in & I was told he was "in a meeting."