I know that people make mistakes & I certainly do! But when I start adding stuff up, it sums to negligence. For example (little stuff) they scratched my handlebars installing a new stem, they've been putting me off for 3 months on a new carbon fiber stem that they owe me, there is the rim tape & flat issues & now this. Other stuff too, that I'm sure I just buried in my mind.
DH says I should have another bike shop check it over completely & give the bill to the Trek shop. I'm not sure I even want to deal with them anymore, though. After awhile, my peace of mind (or lack thereof) becomes paramount.





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